Likeability is Personable Communication Along with a Great Smile, Skills to Connect with Everyone

Likeability is not: “Trying to be liked.”
Likeability is being your most likable.

Professional is out. Personable is in. Do you work with half of your personality? Why? When you interact with your staff, partners, or patients, they will listen if they like you, trust you, and know you care. Are they listening?

Fun stuff that you can even try at home.

CE Units: 2

Bill Graham

Bill Graham

Bill Graham's communication programs help professionals in every field to be their most comfortable … personable … and, okay … likable selves. Bill serves on the faculty of the Council of State Government’s Leadership Training programs for state legislators. Legislators from over half of the 50 States, Canada and Mexico receive annual training from Bill. He is a faculty member of the US Chamber of Commerce’s Institute for Organization Management, and he has served on the faculties of New York University’s Tisch School for Hospitality, Tourism and Sports Management and Seton Hall University’s Leadership Communication program. In the past few years, Bill has delivered face-to-face training to professionals in 40 states, plus Canada, Hong Kong, Korea, Singapore, India, China, UAE, Germany and the United Kingdom. He spent over a decade as Director of Creative Affairs for Procter and Gamble Productions, training writers and giving the daily story notes for 7,000 hours of their soap operas: Guiding Light, As the World Turns, and Another World. Writers he developed won “Best Writing” Emmy Awards 5 of his last 7 years at P&G. Prior to working in television, he spent 12 years as the producing director of Olney Theatre, a professional Equity theatre outside of Washington, DC.